Refund policy
Returns & Refunds
We hope you will love your Gobbledy Books, but if you are not satisfied then you can request a return within 30 days. To be eligible for a refund, your books must be in the same condition that you received them, unread and with their original packaging, if applicable. The cost of the return is your responsibility, except if the item is faulty. We cannot be held responsible for packages lost in transit, so we recommend sending any returns by a tracked delivery service.
To instigate a return, you can contact us at this following address - mark@gobbledybooks.co.uk for the best procedures suited to you. You will need to include your order number and name, so we can process it quickly and smoothly.
Damaged Items
Please inspect your order within 24 hours upon reception and contact us immediately if the item is defective, damaged, if you receive the wrong item or if an item is missing so that we can evaluate the issue and make it right. We would request that you send us a photo of the damaged items or package so that we can inform the relevant delivery company. We try and pack our orders really securely to protect your books in transit.
Refunds
We will notify you once we’ve received your return. When approved, you’ll be automatically refunded on your original payment method. Please remember it can take a 24-48 hours for your bank or credit card company to process and post the refund.
For any other questions about returns and refunds, please email mark@gobbledybooks.co.uk.